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6 result(s) search for keyword(s) 'Database management' 
Add the result to your basket Refine your search Apply to external sources Make a suggestionA first course in database systems / Ullman, Jeffrey D. / Upper Saddle River, N.J. : Prentice Hall - c1997
Title : A first course in database systems Material Type: printed text Authors: Ullman, Jeffrey D. ; Widom, Jennifer Publisher: Upper Saddle River, N.J. : Prentice Hall Publication Date: c1997 Pagination: xiii, 470 p. Layout: ill. Size: 25 cm ISBN (or other code): 0138876479 Languages : English (eng) Keywords: Database management Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=18804 A first course in database systems [printed text] / Ullman, Jeffrey D. ; Widom, Jennifer . - Upper Saddle River, N.J. : Prentice Hall, c1997 . - xiii, 470 p. : ill. ; 25 cm.
ISBN : 0138876479
Languages : English (eng)
Keywords: Database management Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=18804 Hold
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Barcode Call number Media type Location Section Status 32002000308070 QA76.9.D3 U41 1997 Book Main Library General Shelf Available 
Title : An introduction to database systems Material Type: printed text Authors: Date, C. J Publisher: Reading, Mass. : Addison-Wesley Publication Date: c1995 Series: Addison-Wesley systems programming series Pagination: xxiii, 839 p. Layout: ill. Size: 25 cm ISBN (or other code): 020154329X Languages : English (eng) Keywords: Database management Link for e-copy: http://images.amazon.com/images/P/020154329X.01._PC_SCLZZZZZZZ_.jpg Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=18805 An introduction to database systems [printed text] / Date, C. J . - Addison-Wesley, c1995 . - xxiii, 839 p. : ill. ; 25 cm. - (Addison-Wesley systems programming series) .
ISBN : 020154329X
Languages : English (eng)Hold
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Barcode Call number Media type Location Section Status 32002000308203 QA76.9.D3 D36 1995 Book Main Library General Shelf Available
Title : Ontologies : silver bullet for knowledge management and electronic commerce / Material Type: printed text Authors: Fensel Dieter Publisher: New York : Springer Publication Date: 2001 Pagination: ix, 138 p. Layout: ill. Size: 25 cm ISBN (or other code): 978-3-540-41602-9 Price: 500.00 Languages : English (eng) Descriptors: [LCSH]Database management
[LCSH]Electronic commerceKeywords: Database management,Electronic commerce Class number: QA76.9.D3 Abstract: Curricular : BSCS/MSIT/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=21407 Ontologies : silver bullet for knowledge management and electronic commerce / [printed text] / Fensel Dieter . - New York : Springer, 2001 . - ix, 138 p. : ill. ; 25 cm.
ISBN : 978-3-540-41602-9 : 500.00
Languages : English (eng)
Descriptors: [LCSH]Database management
[LCSH]Electronic commerceKeywords: Database management,Electronic commerce Class number: QA76.9.D3 Abstract: Curricular : BSCS/MSIT/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=21407 Hold
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Barcode Call number Media type Location Section Status 32002000334936 QA76.9.D3 F46 2004 Book Main Library General Shelf Available
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Barcode Call number Media type Location Section Status 32002000334639 QA76.73.S67 R875 2003 Book Main Library General Shelf Available
Collection Title: SIU IS Title : Impact of Customer Relationship Management Practices on Customer Satisfaction: A study of Nepalese Commercial Banks Material Type: printed text Authors: Sagar Karki, Author ; Ousanee Sawagvudcharee, Associated Name ; Neeran Dhaubhadel, Associated Name Publisher: Bangkok: Shinawatra University Publication Date: 2017 Pagination: viii, 63 p. Layout: ill, Tables Size: 30 cm. Price: 500.00 General note: SIU IS: SOM-MBA-2017-N56
Independent Study [SO [Management]] -- Shinawatra University, 2017Languages : English (eng) Descriptors: [LCSH]Customer Relationship Management
[LCSH]Customer satisfactionKeywords: Customer Relationship Management,
Customer Satisfaction,
Service Quality,
Employee’s Behavior,
Customer Database,
Solving Customer Problems,
Physical EnvironmentAbstract: The study examines the impact of customer relationship management on customer satisfaction in selected Nepalese commercial banks. Out of 28 commercial banks, 6 commercial banks are used as sample for the study. Self- administered questionnaire is distributed to 150 respondents in order to collect the data. Independent variable used in the study are service quality, behavior of employees, customer database, relationship through solving problem, physical environment, social network and dependent variable used in the study is customer satisfaction. The study focuses on Pearson correlation and regression analysis in order to analyze the data. The study reveals that service quality, employee behavior, physical environment, customer data base, social network interaction shows positive relationship with dependent variable but among all the independent variable employee behavior and social network interaction has positive significant relationship with customer satisfaction. On the other hand customer problem solving problem shows negative but insignificant relationship with customer satisfaction. The result indicates that good employee behavior leads to higher customer satisfaction. Similarly, increase in social network interaction leads to increase in customer satisfaction. Curricular : BBA/MBA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=27530 SIU IS. Impact of Customer Relationship Management Practices on Customer Satisfaction: A study of Nepalese Commercial Banks [printed text] / Sagar Karki, Author ; Ousanee Sawagvudcharee, Associated Name ; Neeran Dhaubhadel, Associated Name . - [S.l.] : Bangkok: Shinawatra University, 2017 . - viii, 63 p. : ill, Tables ; 30 cm.
500.00
SIU IS: SOM-MBA-2017-N56
Independent Study [SO [Management]] -- Shinawatra University, 2017
Languages : English (eng)
Descriptors: [LCSH]Customer Relationship Management
[LCSH]Customer satisfactionKeywords: Customer Relationship Management,
Customer Satisfaction,
Service Quality,
Employee’s Behavior,
Customer Database,
Solving Customer Problems,
Physical EnvironmentAbstract: The study examines the impact of customer relationship management on customer satisfaction in selected Nepalese commercial banks. Out of 28 commercial banks, 6 commercial banks are used as sample for the study. Self- administered questionnaire is distributed to 150 respondents in order to collect the data. Independent variable used in the study are service quality, behavior of employees, customer database, relationship through solving problem, physical environment, social network and dependent variable used in the study is customer satisfaction. The study focuses on Pearson correlation and regression analysis in order to analyze the data. The study reveals that service quality, employee behavior, physical environment, customer data base, social network interaction shows positive relationship with dependent variable but among all the independent variable employee behavior and social network interaction has positive significant relationship with customer satisfaction. On the other hand customer problem solving problem shows negative but insignificant relationship with customer satisfaction. The result indicates that good employee behavior leads to higher customer satisfaction. Similarly, increase in social network interaction leads to increase in customer satisfaction. Curricular : BBA/MBA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=27530 Hold
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Barcode Call number Media type Location Section Status 32002000596344 SIU IS: SOM-MBA-2017-N56 c.1 SIU Independent Study Graduate Library Thesis Corner Available 32002000596336 SIU IS: SOM-MBA-2017-N56 c.2 SIU Independent Study Graduate Library Thesis Corner Available
Title : Programming Microsoft Access version 2002 : core reference / Material Type: printed text Authors: Dobson Rick Publisher: Redmond, Wash. : Microsoft Press Publication Date: 2001 Pagination: xxix, 1111 p. Layout: ill. Size: 24 cm. + Accompanying material: 1 computer optical disc (4 3/4 in. ISBN (or other code): 978-0-7356-1405-5 Languages : English (eng) Descriptors: [LCSH]Database management
[LCSH]Microsoft AccessKeywords: Microsoft Access,Database management Class number: QA76.9.D3 Abstract: Curricular : BSCS/MSIT Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=21385 Programming Microsoft Access version 2002 : core reference / [printed text] / Dobson Rick . - Redmond, Wash. : Microsoft Press, 2001 . - xxix, 1111 p. : ill. ; 24 cm. + + 1 computer optical disc (4 3/4 in.
ISBN : 978-0-7356-1405-5
Languages : English (eng)
Descriptors: [LCSH]Database management
[LCSH]Microsoft AccessKeywords: Microsoft Access,Database management Class number: QA76.9.D3 Abstract: Curricular : BSCS/MSIT Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=21385 Hold
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Barcode Call number Media type Location Section Status 32002000334647 QA76.9.D3 D586 2001 Book Main Library General Shelf Available
