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Loyalty rules! / Reichheld, Frederick F. / Boston : Harvard Business School Press - 2001
Title : Loyalty rules! : how today's leaders build lasting relationships Material Type: printed text Authors: Reichheld, Frederick F., Author Publisher: Boston : Harvard Business School Press Publication Date: 2001 Pagination: xiii, 213 p. Layout: ill., hbk. Size: 24 cm. ISBN (or other code): 1578512050 Price: 992 Baht Languages : English (eng) Descriptors: [LCSH]Customer loyalty
[LCSH]Customer relations
[LCSH]Employee loyalty
[LCSH]LeadershipCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=2246 Loyalty rules! : how today's leaders build lasting relationships [printed text] / Reichheld, Frederick F., Author . - Boston : Harvard Business School Press, 2001 . - xiii, 213 p. : ill., hbk. ; 24 cm.
ISBN : 1578512050 : 992 Baht
Languages : English (eng)
Descriptors: [LCSH]Customer loyalty
[LCSH]Customer relations
[LCSH]Employee loyalty
[LCSH]LeadershipCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=2246 Hold
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Barcode Call number Media type Location Section Status 32002000001246 HF5415.525 R45 2001 Book Main Library General Shelf Available The ultimate question / Reichheld, Frederick F. / Harvard Business School Press - 2006
Title : The ultimate question : driving good profits and true growth Material Type: printed text Authors: Reichheld, Frederick F., Author Publisher: Harvard Business School Press Publication Date: 2006 Pagination: xi, 211 p. Layout: ill., cloth Size: 25 cm. ISBN (or other code): 9781591397830 Price: 605 Baht General note: With compliments of Dr. John Christopher Walsh Languages : English (eng) Descriptors: [LCSH]Consumer satisfaction
[LCSH]Customer loyalty
[LCSH]Customer relations
[LCSH]Employee loyalty
[LCSH]Employee motivation
[LCSH]Leadership
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=12844 The ultimate question : driving good profits and true growth [printed text] / Reichheld, Frederick F., Author . - Boston, Mass. : Harvard Business School Press, 2006 . - xi, 211 p. : ill., cloth ; 25 cm.
ISBN : 9781591397830 : 605 Baht
With compliments of Dr. John Christopher Walsh
Languages : English (eng)
Descriptors: [LCSH]Consumer satisfaction
[LCSH]Customer loyalty
[LCSH]Customer relations
[LCSH]Employee loyalty
[LCSH]Employee motivation
[LCSH]Leadership
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=12844 Hold
Place a hold on this item
Copies
Barcode Call number Media type Location Section Status 32002000222933 HF5415.5 R45 2006 Book Main Library General Shelf Available