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Author Roland Van Dierdonck,
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Add the result to your basket Make a suggestion Refine your search Apply to external sourcesServices management / Gemmel, Palu / London : Financial Times ; Pitman Pub. - 1998
Title : Services management : an integrated approach Material Type: printed text Authors: Gemmel, Palu, Author ; Looy, Bart Van, Associated Name ; Van Dierdonck, Roland, Associated Name Publisher: London : Financial Times ; Pitman Pub. Publication Date: 1998 Pagination: xx, 504 p. Layout: ill., pbk. Size: 25 cm. ISBN (or other code): 9780273635253 Price: 2574 Baht Languages : English (eng) Descriptors: [LCSH]Customer services -- Management
[LCSH]Sevice industries -- ManagementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=4191 Services management : an integrated approach [printed text] / Gemmel, Palu, Author ; Looy, Bart Van, Associated Name ; Van Dierdonck, Roland, Associated Name . - London : Financial Times ; Pitman Pub., 1998 . - xx, 504 p. : ill., pbk. ; 25 cm.
ISBN : 9780273635253 : 2574 Baht
Languages : English (eng)
Descriptors: [LCSH]Customer services -- Management
[LCSH]Sevice industries -- ManagementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=4191 Hold
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Barcode Call number Media type Location Section Status 32002000054401 HD9980 S47 1998 Book Main Library General Shelf Available Readers who borrowed this document also borrowed:
Cross-cultural management Holden,, Nigel J. Services management / Gemmel, Palu / London : Financial Times ; Prentice Hall - 2003
Title : Services management : an integrated approach Material Type: printed text Authors: Gemmel, Palu, Author ; Looy, Bart Van, Associated Name ; Van Dierdonck, Roland, Associated Name Edition statement: 2nd ed. Publisher: London : Financial Times ; Prentice Hall Publication Date: 2003 Pagination: xxvi, 529 p. Layout: ill., pbk. Size: 25 cm. ISBN (or other code): 9780273673538 Price: 850 Baht Languages : English (eng) Descriptors: [LCSH]Customer services -- Management
[LCSH]Sevice industries -- ManagementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=12606 Services management : an integrated approach [printed text] / Gemmel, Palu, Author ; Looy, Bart Van, Associated Name ; Van Dierdonck, Roland, Associated Name . - 2nd ed. . - London : Financial Times ; Prentice Hall, 2003 . - xxvi, 529 p. : ill., pbk. ; 25 cm.
ISBN : 9780273673538 : 850 Baht
Languages : English (eng)
Descriptors: [LCSH]Customer services -- Management
[LCSH]Sevice industries -- ManagementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=12606 Hold
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Copies
Barcode Call number Media type Location Section Status 32002000219095 HD9980 S47 2003 Book Main Library Library Counter Available