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Winning at service / Schmidt, Waldemar / Wiley - 2003

Public ISBD No review available on this record. Title : Winning at service : lessons from service leaders Material Type: printed text Authors: Schmidt, Waldemar, Author ; Adler, Gordon (1954-), Associated Name ; Weering, Els van, Associated Name Publisher: Wiley Publication Date: 2003 Pagination: xv, 184 p. Layout: ill., cloth Size: 24 cm. ISBN (or other code): 0470848235 Price: 1350 Baht General note: Includes index. Languages : English (eng) Descriptors: [LCSH]Customer services [LCSH]Customer services -- Case studies Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=6005 Winning at service : lessons from service leaders [printed text] / Schmidt, Waldemar, Author ; Adler, Gordon (1954-), Associated Name ; Weering, Els van, Associated Name . - Chichester : Wiley, 2003 . - xv, 184 p. : ill., cloth ; 24 cm. ISBN : 0470848235 : 1350 Baht Includes index. Languages : English (eng) Descriptors: [LCSH]Customer services [LCSH]Customer services -- Case studies Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=6005

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Barcode	Call number	Media type	Location	Section	Status
32002000094662	HF5415.5 S32 2003	Book	Main Library	General Shelf	Available