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Service management / Normann, Richard / John Wiley & Sons - 2000

Public ISBD No review available on this record. Title : Service management : strategy and leadership in service business Material Type: printed text Authors: Normann, Richard (1943-), Author Edition statement: 3rd ed. Publisher: John Wiley & Sons Publication Date: 2000 Pagination: xix, 234 p. Layout: ill., pbk. Size: 23 cm. ISBN (or other code): 0471494399 Price: 1494 Baht General note: Previous ed. : 1991. Languages : English (eng) Descriptors: [LCSH]Service industries -- Management [LCSH]Strategic planning Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=49 Service management : strategy and leadership in service business [printed text] / Normann, Richard (1943-), Author  . -  3rd ed. . - Chichester : John Wiley & Sons, 2000 . - xix, 234 p. : ill., pbk. ; 23 cm. ISBN : 0471494399 : 1494 Baht Previous ed. : 1991. Languages : English (eng) Descriptors: [LCSH]Service industries -- Management [LCSH]Strategic planning Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=49

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Barcode	Call number	Media type	Location	Section	Status
32002000001063	HD9980.5 N67 2000	Book	Main Library	General Shelf	Available